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Three of my windows were getting streaked and foggy in between the glass. Since they were new when we moved into our house, the life-time warranty was still in effect. I contacted the manufacturer and sent them pictures of the three windows. They agreed to send me three replacement double glass panes, but I had to pay $40 each for shipping.

I sent them a check and a couple of weeks later three large cartons arrived on my doorstep. When I picked them up to take them inside, one of the boxes had a rattling sound inside. I knew that meant the window paned was broken.Β  Examining the box, I could see there was a definite crease in the middle that looked like something heavy had dropped on it. I contacted the company again and explained the situation. They are going to send me a replacement.

Double-pane/pain window

Shattered with broken pieces

Glass, Handle with Care

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Photo: Dwight l. Roth

38 thoughts on “Shattered

  1. oh this is was a haiku that says it all. A good one double “Pain”!!!!! I’ll say but we’d rather hav e the window than the haiku. sorry to hear this Dwight! it doesn’t look tempered does it? I think they are all supposed to be now.. Good luck. I’m expecting a window like this any day. πŸ’–

    Liked by 1 person

    • It was a surprise to hear that box sounding like a Rain Stick! I like your pick up on the double meaning of double pain! I think I will add that in. Thank you. Hopefully all will end well. You are probably right. I think tempered glass breaks in little pieces rather than sharp shards.

      Liked by 1 person

  2. Oh, no! How frustrating. I bought shampoo from Amazon and the package was left by the door. The shampoo leaked out and was everywhere. Even the box was soaked and I can’t believe the deliverer didn’t notice. However, the story has a happy ending. I sent a photo of the mess to Amazon and they refunded my money and sent a replacement and a gift card. So I actually got the shampoo and conditioner for free. 😁

    Liked by 1 person

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